Your business grows

Telconnect® is what you need. Trained and qualified professionals, bilingual attention, customer service and sales experience, plus highly sophisticated call center technology. We develop each process and we are prepared for any situation in order to offer what is best for your current and potential clients. Working with Telconnect® will make your company’s growth be as simple as taking a call. We take what we do very seriously and we can guarantee that each one of your customers will be in the best hands with our team. Quality is an essential word in our vocabulary. When you work with us you find yourself a partner that will offer you trustworthiness, efficiency and progress for your business. Enjoy the positive results and the national as well as international coverage we provide to offer your clients the best experience ever.

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Services Benefits
  • Call Center
    Call Center
  • Chat
    Live Chat
  • Mail
    Digital Services (such as e‑mail)
  • Soporte
    Online Support
Leading

The leading communications enterprise in Mexico has trusted us for years. We are specialized in telecommunication services and that's why they chose our company and continue to rely on us.

Experts

We work with international delivery specialists to create experiences that your clients would want to go through over and over again. We believe that with our personalized and approachable attention each one of your customers will choose your company over the rest.

A professional team that is ready to become your best ally.

Each phone call, each message and each one of your customers will be loyal to your brand. Success is ready for you,

will you answer its call?

Mision

To be a CONTACT CENTER (CALL CENTER) delivering integral solutions, high revenue and satisfaction to our national and international clients. A company that is mainly known for its Quality, Services, Productiveness and Professionalism standards. Fully committed to the satisfaction, integration and development of our employees.

Vision

To be perceived as a leading company. We want to strive for continuous growth with our clients and create a long lasting relationship with them.

A company based on high level services, allowing us to give quick and effective solutions to our customer’s specific needs while offering them our expertise towards operational and managerial processes by delivering quality and results that go beyond their expectations.

Ethics

  • Client Oriented
  • Proactive
  • Reliability
  • Flexibility
  • Effective Communication
  • Responsibility
  • Excellence
  • Commitment
  • Sincerity
  • Integrity
  • Loyalty
  • Honesty
  • Respect
  • Leadership

Goals

  • To introduce our company in the call center industry and market, constantly looking to position ourselves increasing our contributions and services offered to our customers.
  • To design, implement and offer innovative services that help us stand out from our competition, based on high quality and productivity standards, promoting the operational processes proactivity and efficiency.
  • To promote and encourage team work, with a sustained improvement approach, actively working on our staff’s needs and motivations.