Each service you are looking for, just one word away. Telconnect® offers an extensive variety of services and a team that is ready to be part of your company. With personalized attention, the most innovative technology and 24 hour service, Telconnect® is all you need.
You are the best and that’s why you deserve the best. We have an extremely competent team that will help you find the best candidates that meet up with your company’s expectations, while implementing a high quality evaluation and selection process. We find the right people by applying exams that allow us to identify who’s the best; we are committed to deliver the team you want and need.
Our team of specialists will be responsible for maintaining your company up to date and keeping everything organized at all times. Your employees are also your clients, so if you keep them happy they will surely improve their results and this is why we offer you a professional payroll and attention team. We calculate, elaborate and deliver your staff’s payroll in a timely manner, handling each transaction with respect, discretion and promptness.
We want your business to grow and operate flawlessly, with no difficulties at all. Our accounting staff will work to ensure the proper operation process for each situation based on their experience, they will also coordinate the monthly and bimonthly payments required by law, including social security, subsidized social housing, IRS, 2% and more, by doing it in the most efficient and timely manner.
We offer you personalized attention, consultations with our specialized team and technical support, as well as the certainty that each transaction you make will be protected by our security staff 24 hours a day.
Customers that end up being happy and satisfied with our services are customers that will stick us. We make sure to provide each of your clients the most efficient service, maintaining our amiability, respect and integrity. We would like to become your strategic ally when it comes to customer service and management, to help your business grow. We offer our services 24 hours a day, to provide you with satisfied and brand-loyal clients. Our customer service program includes call management and resolution quantitative and qualitative reports.
Our team is prepared and qualified to make your business grow inside and outside of Mexico. We work as a vital part of your team, we establish goals and we help you reach them. We create our own promotion and communication strategies by implementing sales and retention techniques that will help your company and your client base to grow. We manage your post-sale campaigns and we do follow up to each operation in order to find out your customers opinion. Each call will be reflected in a special report that will be given to you, as well as an analysis presenting the possible improvement actions that will take your business to the next level.
Success truly happens when you listen to your customer’s wants and needs, which is why we provide an extremely effective service that will help you create a strong relationship between you and your clients. Our team is highly qualified; they develop post-sales analysis so you know what your customer’s opinion is on your service, image and quality. We help you find out what your customers really need so you can have all your opportunity areas covered. Every piece of information will be delivered to you in periodic reports so you can make the best and most effective decisions in order to help your business grow.
We believe in your company, we are certain that you can grow and expand; therefore we concentrate our knowledge and experience to take your business to the next level. Our executives will take care of the analysis, attention and follow-up of your goals creating new sales opportunities within your target audience, helping you to accomplish your plans by satisfying your customers’ needs, making them want to stay and recommend your services, which will increase your client database.
We are convinced that you are the best option for your customers and we want them to know that. We help you being positioned and present in order for you to reach your goals and growth objectives. We provide your customers with every piece of information that you want them to know of, we answer all their questions and provide solutions to their concerns while being efficient, respectful and giving them excellent attention. Also, we analyze the profitability for your current and future campaigns, we identify your opportunity areas and we offer you strategies that guarantee your success and evolution.
We keep finding new growth opportunities each day and we make sure your company doesn’t miss any of them. Our team of management and communication professionals, is prepared to find the best professional opportunities; also we are responsible for the commercial management for your business, we schedule your commercial appointments with the consumers that will help your company expand. Save time, effort, reduce costs and prepare yourself to fulfill your clients’ necessities with the assistance of a committed, efficient and responsible team that will help you be more effective and meet all your objectives.
We’ve got you covered. We keep every single aspect organized so your clients are happy and your company grows. Our back office services provides you with management experts, we handle confidential information with discretion and we can assure you our customer service department will take each call in the most courteous manner, set your appointments and pass on your messages, so that everything works out perfectly and your business gets the best results.
Our team of professionals will help you maintain all your bills completely organized. We offer an effective service that will allow you to track all of your payments and collections through constantly updated and verified information. We manage your collections department and achieve the best results because of our credit, risk and recovery professionals, liquidating bills and obtaining great outcomes for your company, this way you can focus on new projects and ideas knowing that your business is in the best hands.
